Receptionist, Guest Relations, Front Office Staff at DJH
Berlin, Berlin, Germany -
Full Time


Start Date

Immediate

Expiry Date

24 Jan, 27

Salary

420000.0

Posted On

26 Oct, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Food & Beverage Manufacturing

Description

About this job

We're looking for a passionate host like you! You'll work where others vacation. Located directly on Lake Markkleeberg, our guests can enjoy activities on the water or on land, or simply relax and unwind. Do you want to work with your team to give this hostel its own unique character and always bring a smile to the faces of our completely satisfied guests? Then we have the perfect job for you. The German Youth Hostel Association (DJH) is seeking staff for its newly opened youth hostel on Lake Markkleeberg.

Receptionist, Guest Relations, Front Office Staff (m/f/d/x) at our youth hostel in Markkleeberg, starting as soon as possible, part-time or full-time

We offer more!

  • You will become part of a vibrant community that is passionate about unforgettable experiences.
  • Our youth hostel is not just about beds, but about real encounters and unforgettable moments.
  • With us, you can contribute and realize your ideas and make the youth hostel a unique place.
  • You'll receive performance-based pay in accordance with a collective bargaining agreement, 30 days of vacation, and a time tracking system with regular working hours in a two-shift system. We promise you at least one weekend off per month!
  • You receive six free overnight stays per year with your family in all Saxon youth hostels.
  • If you like, you can enjoy the delicious food from the youth hostel kitchen with your colleagues. You can get it at a reduced price, at the standard benefit rate.
  • We offer interesting training and further education opportunities through the association's internal academy.
  • You can expect a collegial atmosphere and a child-, youth- and family-friendly environment.

Your mission:

  • You are the first to say "Welcome to Markkleeberg" and the last "Have a good trip!". You take care of check-in and check-out for our guests and are there to help and advise them.
  • With your warmth, professionalism and humor, you advise our guests and those who want to become guests – from booking the room to recommending suitable program offers on site.
  • After the initial training, you will independently conduct program modules with our guests.
  • Our reception is not just a place of comings and goings. You ensure that our guests not only have a roof over their heads, but a home away from home.
  • With your organizational skills, you ensure optimal occupancy management.
  • Your personality motivates our team, ensuring that your colleagues come to work with a smile every day.

Your profile:

  • After completing your training in the tourism, gastronomy or sports sector, you have already gained relevant professional experience in the hotel and tourism industry.
  • You possess both confident computer skills and basic communication skills.
  • You are a team player and enjoy taking on challenges and responsibility.
  • Of course, we expect you not only to work in a structured and independent manner, but also to make our guests happy and to love interacting with them.
  • You are a true organizational talent and keep a cool head in hectic situations.
  • You are open to new ideas and want to make the youth hostel a hotspot for young travelers.


Responsibilities
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