Receptionist at HallKeen Assisted Living Communities

Clinton, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

16.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telephone Operation, Communication, Information Referral, Professionalism, Answering Calls, Call Routing, Voice Mail Management, Visitor Greeting, Mail Handling, Clerical Duties, Filing, Photocopying, Collating, Rent Collection, Scheduling Flexibility

Industry

Hospitals and Health Care

Description

Description Department: Administration Reports To: Business Office Manager Status: Non-exempt Job Title: Front Desk Receptionist Type: Part Time Nights and Weekends Job Summary: Responsible for operating telephone/communication center and serving as the information/referral center for all residents, associates, and departments. Provides services and support to associates in a manner that meets or exceeds community expectations in terms of professionalism. Duties and Responsibilities: The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation. · Answers incoming telephone calls in a professional, cheerful, and welcoming manner. · Determine purpose of callers, and sources calls to appropriate department or associate and/or voice mail when appropriate. · Retrieves messages from voice mail and forwards to appropriate department or associate. · Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff. · Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. · Receives, sorts, and routes mail, and maintains and routes publications. · Performs other clerical duties as needed, such as filing, photocopying, and collating. · Collects rent checks from residents and family members and provides needed information to Executive Director. · May perform other duties as assigned. Requirements Minimum Qualifications: · High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience. · Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to residents, family members, and other associates of the community. · Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations. · Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed. Physical Demands: Physically able to move at least 20 lbs. without assistance. Physically able to bend, reach, and work in small areas. Physically able to push and pull office equipment and furnishings.

Responsibilities

The receptionist operates the telephone and communication center, serving as the primary information and referral point for residents, associates, and departments while maintaining a professional demeanor. Key duties include professionally answering calls, directing inquiries, welcoming on-site visitors, managing mail, and collecting rent checks from residents.