Receptionist at Heritage Auctions

Irving, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

0.0

Posted On

25 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Microsoft Outlook, Microsoft Excel, Phone etiquette, Interpersonal skills, Multitasking, Attention to detail, Communication, Organization

Industry

Retail Luxury Goods and Jewelry

Description

Description Start your career with one of the nation’s fastest-growing auction houses! At Heritage Auctions, you’ll play a key role in creating a welcoming atmosphere for clients and visitors. As part of a team that brings rare collectibles to life—from Fine Art and Luxury Goods to Sports Memorabilia, Coins, and more—you’ll support a dynamic, fast-paced environment where organization and communication are essential. Headquartered in Dallas with offices worldwide, we offer a collaborative workplace where curiosity is valued, growth is encouraged, and each day offers something new. If you’re personable, detail-oriented, and enjoy engaging with people, we invite you to join our team and be part of a company that connects collectors and enthusiasts worldwide. SUMMARY: Responsible for welcoming and greeting guests in person or on the phone. Properly transferring calls to the designated department or person. LOCATION: South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane COMPENSATION: Commensurate with experience BENEFITS: Comprehensive Benefits Package: Medical, Dental, and Vision coverage Paid Time Off (PTO) 401(k) Savings Plan Onsite gym with access to a personal trainer ESSENTIAL DUTIES & RESPONSIBILITIES: Promptly and courteously answering all incoming calls and forwarding them to the appropriate department Handling all incoming lobby traffic, including greeting guests and advising guests of guests in the lobby, signing in delivery services, vendors, maintenance workers, etc Ensuring the lobby is always presentable Assist with customer service tasks and duties as needed Requirements Must have 2+ years of experience in customer service Proficiency in Microsoft applications, specifically Outlook and Excel Must have excellent phone presence and interpersonal skills Ability to multitask and pay great attention to detail Must have a positive attitude with exceptional client service skills Prior receptionist or customer service experience preferred Willingness to learn Professional attitude and appearance Ability to work well with others LANGUAGE SKILLS: Multilingual is a plus. WORK ENVIRONMENT Work hours: Monday to Friday, 8:00 AM – 5:00 PM. Candidates must be adaptable, as the role may occasionally require extended hours—including early mornings, evenings, and weekends—based on the auction schedule. Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE

Responsibilities

The receptionist is responsible for greeting guests in person and managing incoming phone calls by directing them to the appropriate departments. Additionally, they must maintain the lobby's appearance and assist with various customer service tasks as needed.