Receptionist at Hollywood Presbyterian

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Bilingual, Clerical Support, Customer Service, Documentation, Insurance Processing, Patient Assistance, Professionalism, Data Entry, Financial Assistance, Authorization Management, Team Support, Equipment Operation, Time Management, Problem Solving, Detail Orientation

Industry

Hospitals and Health Care

Description

MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS Position Summary: * Answer incoming Business Office calls. Provide assistance to patients, other departments or anyone that presents to the receptionist desk. Respond to subpoenas and other requests for patient billings. Supports department/medical center staff by providing requested/required documentation. Enter all correspondence from insurance companies and patients in the computer. * Demonstrates the ability to greet patients in a courteous and professional manner, ascertain the reason for their visit and/or call, and initiate resolution * Maintains patient financial assistance applications. * Manages requests for copies of itemized bills by insuring proper authorizations and fees are received, requesting files for copying, and providing documents in a timely manner. * Responds to staff/management/departments requests for information (i.e., POS printouts, copies of insurance cards, etc.) in a timely manner. * Maintains employee’s activity log. * Assists biller with clerical support. * Assists management in special projects. * Updates computer system to reflect activity performed. * Demonstrates a complete understanding of department equipment and proper usage JOB QUALIFICATIONS Minimum Education (Indicate minimum education or degree required.) * High School Diploma Preferred Education (Indicate preferred education or degree required.) Minimum Work Experience and Qualifications (Indicate minimum years of job experience, skills or abilities required for the job.) * Ability to communicate effectively verbally and in writing. * Must be able to work in a union environment. * One or more years of receptionist experience in a hospital setting. * Ability to operate all department equipment and software programs. * Must be bilingual (English/Spanish) Preferred Work Experience and Qualifications (Indicate preferred years of job experience, skills or abilities required for the job.) Required Licensure, Certification, Registration or Designation (List any licensure or certification required and specify name of agency.) * Current Los Angeles County Fire Card required (within 30 days of hire). * Assault Response Competency (ARC) required (within 30 days of hire) Full-Time

Responsibilities

The receptionist answers incoming calls, assists patients and staff, and manages documentation requests. They also maintain patient financial assistance applications and support billing processes.