Job Title: Receptionist (Hourly Paid)
Location: Middlesbrough College Main Campus, TS2 1AD
Department: Student Services
Reporting to: Senior Student Services Assistant
Salary: Business & Teaching Support, Fixed Point 18 - £13.68 Inclusive of Holiday pay
Pension: NEST Pension

JOIN OUR TEAM

Are you passionate about delivering outstanding customer service in a dynamic educational environment? We’re looking for a friendly, flexible, and professional individual to join our Student Services team as a Reception & Student Services Assistant.

SAFEGUARDING

At Middlesbrough College, we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance.
All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
Middlesbrough College is an equal opportunities employer, dedicated to ensuring equality of opportunity, eliminating discrimination, and fostering good relations among all members of its community, and welcomes applicants from all sections of the community.
Please review the job description here Job Descriptio

As a Receptionist, you will:

• Provide a flexible approach to cover and assist the team to ensure both Reception areas are staffed in line with business needs. Working hours will include at least one evening per week.
• Work under the Supervision and direction of the Senior Student Services Assistant on a day to day basis.
• Understand the wider roles within the team and work flexibly within the team to be able to assist as and when necessary, especially the Student Services Assistants.
• Actively show a commitment to the Departmental Strategic Objectives.
• Show an active commitment to the College’s Equality and Diversity Policy, Quality Frameworks and Health & Safety Procedures.
• Ensure the smooth transition of visitors to the college, ensuring completion of the statutory visitor management system until they are collected by the relevant member of staff.
• Support the visitor car parking booking system
• Assist in the smooth running of events held at the College.
• Maintaining the reception area with up to date literature and resources for all stakeholders.

What We’re Looking For:

We seek candidates who:

• Minimum NVQ Level 2 or equivalent in either Administration or Customer Service
• Grade C or above in Maths and English (or equivalent)