• Be part of a collaborative team that values excellence and innovation
• $24.98 Hospitality award rate + penalty rates - Part time (min 15 hours pw)
• Discounts on accommodation, travel and tours
  YHA Australia offers unique, affordable, and sustainable accommodation across Australia. We are a membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes.
  YHA Brisbane City is a 380-bed property located in the heart of the city providing comfortable and affordable accommodation and experiences to groups and independent travellers from around the world. This modern property offers a range of private and co-living accommodation rooms as well as an onsite cafe, rooftop pool and bar, co-working space, and wellness centre. Our crew of approximately 50 passionate and hardworking team members pride themselves on creating a welcoming and inclusive environment for guests and each other.

WHAT’S IN IT FOR YOU:

• Access to benefits and discounts across the YHA national network of properties
• Professional development and career opportunity support across the YHA organisation and network
• Yearly social events to the snowy mountains and other locations for team building and fun!
• We embrace diversity, celebrate the cultural holidays that are important to you
• Wellbeing support for you and your immediate family through the Wellbeing Gateway platform, part of our Employee Assistance Program
• Good people tend to know good people, so if you know someone with the skills and values we are looking for, we have a great candidate referral program.

Front desk: Provide excellent customer service to guests and contributing to the property’s friendly and cheerful atmosphere. This includes answering guest queries and providing helpful local knowledge and recommendations, checking in and out of guests and providing them with information that will assist in an enjoyable stay, resolving any guest concerns or disputes and escalating to relevant management when appropriate.
Housekeeping: refreshing communal spaces, bathrooms and accommodation rooms, kitchens, monitoring and replenishing stock and ensuring our property remains sparkling clean.