WHAT ARE WE LOOKING FOR?

We are looking for a fun and creative team player. Ideally you will have experience in a similar role, preferably in a 4* environment. Excellent communication skills and the ability to remain calm whilst working under pressure are key for this role.
With your intuition and dedication to people, you are always striving to deliver a great service for all guests, you will have a warm, people-oriented demeanour, a team-first attitude, Positive outlook and outgoing personality, flexibility, problem-solving skills and multi-tasking ability, the ability to stand, sit or walk for extended periods of time across a work shift.
INTERESTED: take your next steps, apply today, and start your journey with Cycas Hospitality and Hyatt Hotels (Conditions apply).
* T&Cs apply. * Recruit a friend bonus only applicable if employee passes three months’ probation and are not on their leave of notice. Calculated on Pro-Rata basis. *Service charge terms and conditions apply.

• Provide a great guest experience by enabling a smooth arrival and departure experience including rooming and delivering luggage.
• Becoming a brand ambassador, embodying the ethos and culture values.
• Be a local connoisseur, recommending local amenities, restaurants and events going on in buzzing East London.
• Ensuring that all guests have the appropriate credit facilities established.
• Handling all payment transactions and billing
• Assisting guests during their stay and handling guest needs
• Maximising revenue opportunities through up selling
• Providing all required information about the Hotel, available services, and facilities.