To complement our reception team, we are looking for an employee to start as soon as possible, initially on a fixed-term contract of 2 years, full-time.
The aim is to eventually offer a permanent employment contract!
Your responsibilities
Front office:
- Personal patient reception and care as the first point of contact
- Conducting informational and advisory sessions
- Ensuring compliance with the medical product guidelines
- Coordination and scheduling of appointments for our offered services
- Communication and exchange with other departments
Back office:
- Telephone patient contact and care
- Processing email correspondence
- Resource-optimized planning and coordination of schedules
- Individual and self-organized additional tasks, these are tailored according to qualifications and interests.
- Communication with practices, partners and service providers
Requirement:
One of the following qualifications would be desirable:
- Completed vocational training in the healthcare sector (e.g., healthcare administrator, fitness administrator)
- Medical Assistant
- Completed studies in health management or sports science
- Completed vocational training as a physiotherapist
- Completed vocational training as a hotel specialist
Your profile:
- Friendly, customer-oriented demeanor and a strong willingness to provide services, as well as a team-oriented work style.
- Commitment and reliability
- Knowledge of medical terminology
- high degree of precision and planning skills