ABOUT US

JN Civils Ltd is a civil engineering company providing utilities infrastructure for Gas, Water, Telecoms and Electric to leaders in the utilities sector.

JOB SUMMARY

We are seeking a friendly, organised, and professional Receptionist/Administrator to join our team. In this dual role, you will be the first point of contact for our company, handling front desk responsibilities while also supporting administrative tasks to ensure smooth daily operations.

REQUIREMENTS

• Proven experience as a receptionist, administrative assistant, or similar role
• Proficient in MS Office (Word, Excel, Outlook)
• Excellent verbal and written communication skills
• Strong organisational and time-management abilities
• Friendly, professional demeanour and a customer-focused attitude
• Ability to multitask and handle a busy work environment
• High school diploma or equivalent; additional qualifications in administration or office management are a plus
• Ability to maintain confidentiality and handle sensitive information with discretion

Reception Duties:

• Answer, screen, and direct incoming phone calls
• Act as first point of contact for all Customer enquiries and complaints keeping a log and chasing the relevant departments for feedback to close them off
• Handle incoming and outgoing mail and deliveries
• Schedule and confirm appointments or meetings
• Manage the main JN Civils email mailbox directing any enquiries to the relevant departments
• Greet and welcome visitors in a professional manner

Administrative Duties:

• Provide general administrative and clerical support to the office as needed
• Maintain and update records, databases, and filing systems
• Assist with scheduling, calendar management, and meeting coordination
• Prepare documents, reports, and correspondence as needed
• Order office supplies and maintain inventory
• Support with hotel and travel bookings for departments as and when needed
• Support departments with ad-hoc tasks or projects