Receptionist

at  Kelowna Physiotherapy

OVERVIEW

We are seeking a friendly and professional Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role is essential in maintaining a welcoming atmosphere and ensuring the smooth operation of our front desk activities. Experience in a private healthcare office setting is highly desirable.

REQUIREMENTS

• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Proficient in computer skills, including familiarity with office software and Jane.
• Excellent customer service skills with a focus on client satisfaction.
• Previous experience as a receptionist or in an administrative role is preferred, especially in a physiotherapy clinic setting.
• Ability to communicate clearly and professionally, both verbally and in writing.
• A positive attitude with a willingness to learn and adapt to new challenges.
  If you are passionate about providing outstanding customer support and thrive in an administrative role, we encourage you to apply for this exciting opportunity as a Receptionist!
  Job Type: Part-time
  Pay: $17.40-$20.00 per hour
  Expected hours: 16 per week

Schedule:

• 8 hour shift

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (required)
• Administrative experience: 1 year (required)

Language:

• English (required)

Work Location: In perso

• Greet clients and visitors warmly, providing a positive first impression of the office.
• Manage appointment scheduling and confirmations using computerized systems.
• Assist with patient check-in and check-out processes, ensuring all necessary paperwork is completed accurately.
• Provide administrative support, including data entry, filing, and maintaining organized records.
• Handle customer inquiries and provide support to enhance their experience at the office.
• Maintain cleanliness and organization of the front desk area to create a welcoming environment.