Receptionist at KLAMATH YOUTH DEVELOPMENT CENTER

Klamath Falls, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

19.3

Posted On

10 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Professionalism, Resilience, Patience, People-First Service, Organizational Skills, Communication Skills, Crisis Management, Payment Processing, Appointment Management, Record Keeping, EHR Familiarity, Microsoft Office Proficiency

Industry

Non-profit Organization Management

Description

Job Title: Receptionist Shift: M-F; 7:30AM to 4PM with occasional coverage needs up to 6PM Intro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, the ability to pay down student loans, and excellent benefits. Located in beautiful Southern Oregon. Join an outstanding multi-disciplinary team including an on-staff psychiatric team and licensed clinical staff. Klamath Basin Behavioral Health is an accredited NHSC facility. The National Health Service Core (NHSC) Loan Repayment Program is open to licensed primary care medical, dental, and mental and behavioral health providers who are employed by accredited sites. WHAT IS GREAT ABOUT THIS OPPORTUNITY The selected individual will have the opportunity to grow this program and help youth reach their full potential! Vision: Sharing the power of mental wellbeing Mission: Providing compassionate care throughout our community Excellent outdoor activities including, hiking, biking, kayaking, hunting, and fishing. Welcoming community and a great place to raise a family. Pay Range: Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education and experience as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Salary: $16.00 - $19.30 DOE Program Manager Benefits: * 403 (b) Retirement Plan- 8% Matching after 1-Year * 15 Days of Paid Vacation & Accrued Wellness Days * Medical Insurance * Dental Insurance * Vision Insurance * Life Insurance * Disability Insurance * Flexible Spending Account (FSA) * Health Savings Account (HSA) * Employee Discounts * Employee Assistance Program (EAP) * Tuition Reimbursement Program * Employee Scholarship Opportunities after 1-Year At Klamath Basin Behavioral Health (KBBH), we believe every person who walks through our doors deserves a warm welcome, and that includes you. We’re hiring a Receptionist to be the face of our Intensive Treatment Clinic, a trusted first point of contact for clients, families, and community members seeking care and connection. If you’re someone who brings professionalism, resilience, patience, and people-first service to every interaction, and you’re ready to work in a mission-driven environment where your contributions matter every day, we’d enjoy meeting you. What Success Looks Like in This Role: As our front office Receptionist, you will: * Greet every client and guest with respect, empathy, and professionalism. * Keep our busy front office organized, clean, and running smoothly. * Manage incoming calls and ensure they’re routed quickly and correctly. * Handle payment processing, appointment notifications, and intake packets with accuracy. * Support our clinical teams by maintaining up-to-date records and ensuring smooth daily operations. * Assist in crisis protocols and escalate safety concerns appropriately. This role is fast-paced and highly visible. You’ll need to juggle tasks while staying calm and welcoming to clients who may be in crisis or distress. What You Bring to the Team: * Required: * High school diploma or GED * At least 2 years of office experience * Preferred: * Experience in a clinical, medical, or behavioral health setting * Familiarity with Electronic Health Records (EHR) systems (Credible a plus) * You are comfortable using Microsoft Office, learn new systems quickly, and communicate clearly—whether in person, by phone, or electronically. Working at KBBH: * Be part of a mission-driven agency focused on compassionate, inclusive care. * Join a supportive team where people are treated like professionals and with respect. * Gain access to excellent benefits including wellness days, paid holidays, health insurance, and more. Interview Process: We know your time is valuable. Our process is designed to be respectful, efficient, and transparent: * Step 1: Resumes are reviewed within 1 week of application submission. * Step 2: Qualifying candidates will be invited to a brief phone screening. * Step 3: Selected candidates will be scheduled for an in-person interview. You’ll hear from us regardless of the outcome; we value every person who expresses interest in our work. Ready to Apply? Submit your resume today and join a team where your work truly makes a difference from the very first hello. Our Commitment Klamath Basin Behavioral Health is an Equal Opportunity Employer. We are committed to building an inclusive and equitable environment where all individuals, clients, and staff can thrive. Our employment practices are guided by merit, equity, and the needs of the people we serve.

Responsibilities

The Receptionist will greet clients and guests, manage incoming calls, handle payment processing, and support clinical teams by maintaining records. This role requires keeping the front office organized and assisting in crisis protocols.