TENANT EXPERIENCE AND COMMUNITY ENGAGEMENT

• Organise seasonal events for the tenants, to create a sense of community and aid enjoyment in the workplace (as and when required)
• Produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required)

SKILLS, KNOWLEDGE AND EXPERTISE

• Proven experience in a front of house reception role and are ready for a new challenge
• You have facilities management experience (desirable)
• Personable and proactive with a confident manner and able to deliver impeccable customer service
• Self-motivated and thrive in an environment where you are required to multitask
• Excellent problem resolution skills along with outstanding communication and active listening skills
• Competent Microsoft Office / App / Social Media user and willing to learn in house systems and processes