Provide general support to the practice team while presenting a welcoming and professional image to patients and visitors, both in person and over the phone. Greet, assist, and guide patients in accessing the appropriate services or healthcare professionals in a polite, efficient, and effective manner. Perform a range of administrative tasks to help ensure the smooth operation of the practice, including secretarial and clerical support for clinical staff and other team members. Support clear and effective communication between patients, the primary healthcare team, secondary care providers, and other relevant healthcare organizations.
Opening up/locking up of practice premises and maintaining security in accordance with practice protocols Handle telephone calls /appointment booking, letters request Maintaining and monitoring the practice appointments system Processing and distributing incoming (and outgoing) mail Filing, docman management, Emis tasks, E-consults, Referrals Patient registration and QOF call lists Other admin works assigned by manager Clerical support to clinical staf

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