ABOUT LAWDEB

Law Debenture is an Investment Trust supported by a wholly owned professional services business. LawDeb is an unusual and exciting proposition; on a day–to-day basis we are nimble, ambitious and small enough to know everyone by name, whilst also benefiting from the profile and credibility of a listed business. This is thanks to our 135-year-old FTSE250 investment trust and our fast-growing independent professional services business of over 300 colleagues across 6 business lines.
At LawDeb, doing work that has a positive impact is important to us. We need the very best people to be the custodians of our business for the next stage of our proud history and growth. We’re ambitious to innovate, collaborate and push forward in providing peace of mind and excellence for our clients and each other.
We’re on a journey to shape a culture we’re all proud to be part of. One where everyone feels trusted, supported and empowered to own their success. Working at LawDeb, you will have access to our enviable network of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with.

ESSENTIAL KNOWLEDGE, SKILLS, EXPERIENCE

• 2+ years’ experience as receptionist or administrative assistant
• Exceptional customer service skills and telephone manner, well presented and polite
• Hard working, punctual, reliable and self- motivated
• Good knowledge of MS Office Suite, Apple/Mac literate
• Great at problem solving
• Pro-active and organised
• Excellent attention to detail
• Excellent communicator across all levels of the organisation
• Ability to work independently

ROLE OVERVIEW

An exciting opportunity has arisen for a Front of House Receptionist to join the operations team in our flagship London office.
Reporting to the London based Facilities Manager, you will be responsible for ensuring switchboard calls are directed appropriately and guests to our London offices, whether they are clients, staff or contractors, are able to access the building in a seamless and welcoming way.
We are looking for someone who will bring enthusiasm, energy and natural warmth to every client that steps into our office, providing an exceptional service to all aspects of this role, with the desire to strive and go the extra mile. In return we offer an attractive salary, generous benefits and a friendly, welcoming office environment.

MAIN RESPONSIBILITIES

• Managing the switchboard and acting as the main point of contact for all incoming calls in a warm, confident and happy manner
• Providing a friendly greeting to all clients and guests in reception and ensuring they are taken to the correct meeting rooms and made comfortable, providing refreshments as appropriate
• Managing the daily/weekly meeting room booking system and acting as main point of contact for guest and meeting room organization, Coordinate preparation of all meeting rooms, arranging all meeting room AV/IT as required
• Liaising with caterers and ordering lunches, providing drinks to all clients and guests to ensure a seamless guest experience
• Liaising with the PAs and business management to understand requirements ahead of meetings
• Supporting the Business Development and Executive teams in organizing events held in the office
• Liaising with third parties such as building management, coordinating arrival of on-site contractors and deliveries, liaising with printer engineers, coordinating confidential waste and shredding services, main point of contact for office plants and other office contracts in place
• Booking and coordinating couriers and sorting/distributing all company post
• Hours will be 35 hours per week 9am-5pm, Monday-Friday in the office