JOB OVERVIEW

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask effectively in a busy office environment.

REQUIREMENTS

• Proven experience in a receptionist or administrative role is preferred.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Excellent verbal and written communication skills.
• Familiarity with data entry processes and attention to detail is essential.
• Ability to work independently as well as part of a team in a fast-paced environment.
• A positive attitude with a commitment to providing outstanding customer service.
  If you are looking for an opportunity to contribute to a dynamic team while developing your administrative skills, we encourage you to apply for this position!
  Job Types: Full-time, Permanent
  Pay: £12.21-£12.50 per hour

Benefits:

• Discounted or free food
• Employee discount
• On-site parking

Experience:

• Hotel reception: 1 year (required)

Language:

• English (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

• Greet and welcome visitors in a warm and professional manner.
• Drive revenue through all available channels and outlets
• Answer incoming phone calls with excellent phone etiquette, directing calls to the appropriate personnel.
• Manage scheduling and appointments using office software.
• Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date in our systems.
• Manage and control guest accounts ensuring that accurate payments and ledgers
• Assist with clerical duties as required
• Maintain an organised reception area, ensuring it is tidy and presentable at all times.
• Support administrative functions as needed, including handling correspondence and managing office supplies.