About the job

Company Description CareLinc provides compassionate, comprehensive support for individuals requiring aged care and National Disability Insurance Scheme (NDIS) services. The organisation focuses on enhancing quality of life for seniors and people with disabilities through tailored care solutions that promote independence, dignity, and well-being. A highly trained, empathetic team delivers personalised home care, therapeutic support, skill development, and assistance with daily living activities. CareLinc prioritises the unique needs of each client, fostering a nurturing environment that encourages social engagement and community participation. The commitment to excellence ensures each individual receives a high standard of care and the support needed to thrive in their own homes and communities.

Role Description The Reception Administrator is a full-time, on-site role based in Fairfield West OR Liverpool, NSW, responsible for providing front-of-house support and administrative assistance to ensure smooth Aged Care and NDIS daily operations. This role manages incoming phone calls, greets and directs visitors and clients, and coordinates appointment bookings and enquiries in a professional, respectful manner. The Reception Administrator maintains reception and office areas, handles incoming and outgoing mail, and assists with filing, data entry, and record-keeping. The position also includes using office equipment to support staff, preparing basic documentation, and collaborating with care and support teams to facilitate clear communication and efficient service delivery.

QualificationsStrong general administration skills, including scheduling, filing, and basic data entry.
Excellent interpersonal skills and a professional telephone manner for client-facing communication.
Experience providing administrative assistance to support multiple team members and departments.
Competence in using standard office equipment and basic computer applications (e.g., email, word processing, spreadsheets).
Effective written and verbal communication skills, with attention to detail and accuracy.
Ability to manage competing priorities, maintain confidentiality, and work reliably in an on-site environment.
Prior experience in healthcare, disability services, or aged care administration is advantageous.
Relevant certificate or training in business administration or office support is beneficial.

Requirements:The applicant must be an Australian Citizen
Must have a valid Working with the Children Check
Must have a valid NDIS Screening Check
Must have a valid AFP Checks

How To Apply:

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Responsibilities

About the job

QualificationsStrong general administration skills, including scheduling, filing, and basic data entry.
Excellent interpersonal skills and a professional telephone manner for client-facing communication.
Experience providing administrative assistance to support multiple team members and departments.
Competence in using standard office equipment and basic computer applications (e.g., email, word processing, spreadsheets).
Effective written and verbal communication skills, with attention to detail and accuracy.
Ability to manage competing priorities, maintain confidentiality, and work reliably in an on-site environment.
Prior experience in healthcare, disability services, or aged care administration is advantageous.
Relevant certificate or training in business administration or office support is beneficial.

Requirements:The applicant must be an Australian Citizen
Must have a valid Working with the Children Check
Must have a valid NDIS Screening Check
Must have a valid AFP Checks