Receptionist at Lockton Companies - UAE

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Aug, 26

Salary

0.0

Posted On

29 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Switchboard Operation, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Office Administration, Time Management, Interpersonal Communication, Organization, Meeting Coordination, Project Support

Industry

Insurance

Description

MISSION The Operations Support Assistant – Front Desk creates exceptional experiences for clients and associates through friendly interactions and support. In addition, this position provides office administrative support for the Atlanta office. RESPONSIBILITES • Greets visitors and contacts appropriate associate and/or directs visitors to proper location. • Answers incoming communication lines with professional warmth and courtesy; locates appropriate associate and directs calls to destination without delay as required. • Provides assistance with all incoming and outgoing mail, meeting and conference room coordination, supply requisition, and other office housekeeping duties. • Processes benefit commissions and carrier statements. · Provides administrative support to associates needing assistance with projects including FedEx shipments, and event essentials such as creating name tents, setting up catering, etc. · Provides backup assistance and support to the Office Operations team o Orders and organizes coffee shipments bi-weekly based on current inventory. o Manages copier maintenance including placing service calls and ordering necessary supplies. o Assists in set-up for video conferences across offices. o Help stock kitchen supplies, keep coffee machines maintained, and clean out office refrigerator(s). · A minimum of two years’ experience providing customer service support. Switchboard experience a plus. · Above-average proficiency in the use of Microsoft Word, Excel, PowerPoint, and Outlook required. · Strong internal and external customer service skills, along with the ability to develop sound relationships. · Organizational and time management skills to prioritize workload and meet time sensitive deadlines required. Must be able to work under pressure and time constraints. Must be results-oriented with the ability to change priorities as needed. · Above-average verbal, written, and interpersonal skills to interact with associates at all levels of responsibility, representing Lockton in the highest professional manner.

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Responsibilities

The role focuses on creating exceptional client experiences by managing the front desk, greeting visitors, and handling incoming communications. Additionally, it provides comprehensive administrative support, including mail handling, supply management, and office maintenance.