Job Advert
Internal Job Title: Receptionist
Business: Lucy Switchgear Arabia
Location: Dammam, Saudi Arabia
Job Reference No: 3821

KEY ACCOUNTABILITIES

These will include:
1 Front Desk Management: Greet and assist visitors, ensuring a welcoming atmosphere.
2 Telephone Handling: Answer, screen, and direct phone calls to appropriate personnel.
3 Appointment Scheduling: Manage calendars, schedule appointments, and coordinate meetings.
4 Administrative Support: Provide clerical support, including filing, data entry, and document preparation.
5 Customer Service: Address inquiries and resolve issues professionally and promptly.
6 Mail Management: Receive, sort, and distribute incoming mail and packages.
7 Office Supply Management: Monitor and replenish office supplies as needed.
8 Record Keeping: Maintain accurate records of visitor logs and phone messages.
9 Compliance: Ensure adherence to company policies and procedures regarding confidentiality and data protection.
10 Perform other general administrative duties as may be assigned by the Supervisor/Manager

QUALIFICATIONS, EXPERIENCE & SKILLS

Diploma or equivalent; additional certification in office administration is a plus
Experience: Previous experience in a receptionist or administrative role (more than 2 years preferred)

SKILLS:

Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency in office software (e.g., MS Office)
Customer service orientation and professionalism

ABOUT US:

Lucy Group Ltd is the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. Today we employ in excess of 1,400 people worldwide, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa.
Lucy Electric is a global business that provides medium voltage switching and protection solutions for electrical distribution systems. Our dedication to cultivating our service provision allows Lucy Electric to offer a complete solutions package to our customers; facilitating the delivery of electricity to homes and businesses worldwide.

To serve as the first point of contact for visitors and clients, ensuring a welcoming environment and efficient management of front desk operations.