Receptionist (M/F/X) at Accor

Hounslow, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

14000.0

Posted On

19 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Check-in/out Management, Opera PMS, Opera Cloud, Upselling, Professional Communication, English Fluency, Account Management

Industry

Hospitality

Description

Company Description Ibis Budget London Heathrow Central – Be the face that makes first impressions last. At Ibis Budget London Heathrow Central, our mission is simple: create memorable moments for every guest, from arrival to farewell. As part of the Accor family, you’ll unlock opportunities across 5,000 hotels in 100+ countries, with access to training, growth, and global career mobility. We’re not just offering a job – we’re offering a place to grow, belong, and be yourself. Hospitality is a work of heart, Join us and become a Heartist®. Job Description As our Receptionist, you’ll be the first smile our guests see and the last goodbye they remember. You will: Welcome guests warmly, handle check-in/out, and manage guest accounts with accuracy. Respond to calls, messages, and requests with professionalism and care. Keep guest information and hotel procedures secure and confidential. Support other hotel teams to deliver a seamless guest experience. Take every opportunity to upsell services and showcase our facilities. We’ll provide full training on our systems and procedures, plus a one-night stay so you can experience the hotel from a guest’s perspective. Qualifications We believe attitude and personality are everything – we can teach skills, but not passion. To thrive with us, you’ll need: A genuine willingness to learn and an eagerness to contribute. Previous hotel experience (essential). Experience with Opera PMS or Opera Cloud (essential). A friendly, professional approach and fluency in English (other languages a plus). Additional Information What’s in it for you: Free stays in our UK hotels, 50% off meals in Accor restaurants, and discounted rates worldwide. Access to Accor Academy for continuous learning and development. Wellbeing support and opportunities to grow across the global Accor network. The chance to work in an inclusive, diverse environment where everyone belongs. Apply today – we’d love to hear from you. Job-Category: Rooms Job Type: Permanent Job Schedule: Part-Time Compensation: GBP 13300 - GBP 14000 - yearly

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The receptionist serves as the primary point of contact for guests, managing check-ins, check-outs, and account accuracy. They are also responsible for handling communications and upselling hotel services to enhance the guest experience.