ABOUT THE M GROUP

At The M Group of Companies, we believe in creating strong communities by investing in people, places, and potential. As a diversified real estate and property management organization, we’re proud to foster a workplace where integrity, support, and meaningful impact thrive.
When you join our team, you become part of a dependable group of professionals who care deeply about the work we do and the communities we serve. We’re committed to your growth and well-being, offering a collaborative environment that values respect, steady leadership, and doing the right thing together.
Whether you’re building your career or bringing years of experience, we invite you to grow with us and help shape the future of property, people, and possibility.

POSITION OVERVIEW:

We are looking for an experienced, hands-on Receptionist to join our team to ensure the smooth daily operations of the M Group Office. This role is the first point of contact for visitor, tenants, owners, contractors, and internal stakeholders and supports various department within M Group.

QUALIFICATIONS:

• 2 – 3 Years of experience in reception or an administrative role.
• Diploma in Office Administration, Business, or related field.
• Experience with Microsoft Office (Outlook, Word, Excel)
• Familiar with office systems and technology (photocopiers, phone systems, POS machines).
• Strong customer service and interpersonal skills.
• Excellent organizational and time management skills.
• Strong attention to detail with the ability to multitask and prioritize.
• Professional and strong communication skills, both verbal and written.
• Ability to work independently and collaboratively in a busy environment

REQUIREMENTS:

• Valid Ontario G-Class Driver’s License with reliable transportation.

• Greet and assist all visitors in a professional and welcoming manner.
• Answer and direct incoming calls and emails promptly for all departments.
• Coordinate boardroom bookings and office calendars.
• Receive and process payments (cash, cheque, card via POS).
• Open, sort, scan, and distribute mail and courier packages; assist with Purolator shipments.
• Drop off/pick up mail and banking as per schedule, including multiple locations.
• Assist with company events, training sessions, and quarterly Townhalls.
• Prepare and send financial statements and year-end tax documentation to owners and shareholders
• Maintain and order supplies: stationery, coffee, groceries, toner, etc.
• Add and support new users on Sharp photocopier and Rogers Unison systems
• Support property data entry including tenant prospect applications and updating property contact information
• Provide general office support to Property Management, Accounting, and Administration
• Support in event planning, onboarding new staff, and updating internal contact directories
• Coordinate recycling efforts (e.g., Staples toner recycling)
• Maintain a tidy, organized, and welcoming reception area.