Manhattan Motorcars has an opportunity to join our team! We are looking for an enthusiastic, upbeat & professional person to staff our reception desk, greet our valued customers & direct callers to the appropriate destination within our state-of-the-art facility.

Responsibilities

• Answering dealership group phones, text messages, and emails
• Greeting and receiving prospects and customers in the showroom
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
• Working cooperatively with the sales team
• Updating customer records
• Communicates with callers and visitors in a professional, friendly, and efficient manner
• Types memos, correspondence, reports, and other documents
• Assisting in scheduling and confirming sales appointments
• Assisting in the dealer exchange of vehicle process
• Participating in customer satisfaction process
• Participate in customer retention process
• Maintaining dealer records including filing of documents, updating spreadsheets, etc.
• Creating and managing outgoing Fedex envelopes and USPS mail

Qualifications

• Excellent communication skills
• Outgoing and positive demeanor
• Professional presentation
• Punctual with the ability to handle schedule flexibility
• Maintains a professional appearance

• Answering dealership group phones, text messages, and emails
• Greeting and receiving prospects and customers in the showroom
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
• Working cooperatively with the sales team
• Updating customer records
• Communicates with callers and visitors in a professional, friendly, and efficient manner
• Types memos, correspondence, reports, and other documents
• Assisting in scheduling and confirming sales appointments
• Assisting in the dealer exchange of vehicle process
• Participating in customer satisfaction process
• Participate in customer retention process
• Maintaining dealer records including filing of documents, updating spreadsheets, etc.
• Creating and managing outgoing Fedex envelopes and USPS mai