WHAT WE OFFER

The Receptionist role will work out of Mattamy’s Mississauga Office at front desk providing support to the Business Operations and the Design Studio. This role represents the face of the company to our customers and clients and as such we are looking for a professional, friendly and enthusiastic Receptionist to provide our guests with outstanding service Monday to Friday, 8:30am – 5:00pm.

WHO WE ARE

Mattamy Homes is the largest family-owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

WHAT YOU’LL DO

• Greet and welcome homeowners, other external customers and internal stakeholders in a professional and courteous manner and announce them to the appropriate person
• Become familiar with office personnel and their functions to ensure general homeowner and purchaser questions can be addressed by the Receptionist
• Provide courteous and professional service and timely response to all callers over the phone.
• Processing of inbound and outbound mail/courier/faxes, as well as mailing out of signed amendments and welcome packages
• Accept paperwork left for Design Consultants from homeowners
• Perform administrative tasks such as generating reports, drafting correspondence, reception filing, photocopying, faxing, distributing documents, word processing, organizing binders, etc.
• Depositing cheques for various departments
• Coordinate reception office supply purchasing, including maintaining stock of forms and business cards at front desk and monitoring usage and distributing received orders
• Place service calls for repairs and maintain supplies for photocopying and coffee machines, as requested
• Overseeing visual presentation of Reception area & Homeowner Café

What you bring

• Post-Secondary diploma in Administration or Business Administration courses
• Minimum of 3 years’ work experience in as a Receptionist or Office Administrator in a fast-paced corporate environment is required
• Strong customer service background
• Computer literacy with experience in MS Office applications, Microsoft Outlook, Microsoft Excel and Powerpoint
• Punctuality and Accountability with a demonstrated polished and corporate professional demeanor
• Enthusiastic and friendly, with a demonstrated client-service orientation and strong verbal and written communication skills
• Exceptional organizational skills with ability to meet deadlines and manage multiple priorities
• Excellent telephone communication skills with a strong ability to query callers and quickly problem solve
• Independent and self-directed with the capability to operate with minimal direct supervision
• Detail oriented with ability to check documents for accuracy, communicate detailed changes and ensure corrections are made
• Willing to work additional hours as required