McDougall Insurance is now the largest insurance brokerage in Eastern Ontario. We represent over 50 insurance companies, giving us the ability to offer optimal selection and competitive rates. Here at McDougall we have created an Employee Promise. The leadership of McDougall Insurance promises to foster an environment of support, empowerment and inclusion, while investing in our employee’s future with McDougall Insurance. In turn, our employees promise to treat others with dignity and respect and strive to approach each day with a positive attitude and willingness to learn. Together, we promise to deliver Legendary Service to our customers and apply the McDougall principals of Trust, Honesty and Integrity with a goal of building strong lasting relationships. The result is our staff is engaged, accountable and professional.
At McDougall Insurance and Financial we offer our employees; a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary and paid vacation time starting at 3 weeks.
Our growing team is looking for an Receptionist to join our Head Office team in Belleville, Ontario!
Are you looking to start a new career? Do you have strong customer service skills? If so, this might be the perfect opportunity for you.
This role is essential to creating a positive first impression, managing front desk operations, and providing exceptional customer service. The Receptionist will handle a wide range of administrative and clerical tasks to support the smooth day-to-day functioning of the office.

QUALIFICATIONS:

• High school diploma or equivalent (post-secondary education in administration an asset).
• Proven experience in a receptionist, front desk, or customer service role.
• Exceptional communication and interpersonal skills.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and comfort with office equipment.
• Professional appearance, demeanor, and telephone etiquette.
• Ability to remain calm, approachable, and effective under pressure.
• Strong problem-solving skills and attention to detail.

• Greet clients, visitors, and vendors with professionalism and a friendly demeanor.
• Answer, screen, and direct phone calls promptly and courteously.
• Manage the front desk area to ensure it is clean, organized, and welcoming at all times.
• Coordinate meetings and conference room bookings.
• Assist clients with inquiries, provide accurate information, or direct them to the appropriate team member.
• Support internal teams with office administrative tasks.
• Uphold confidentiality and professionalism when handling sensitive information.