JOB SUMMARY

We are seeking a dedicated and organized Medical Assistant/Medical Receptionist to join our medical team. This role is essential in providing exceptional patient service and administrative support within our clinic. The ideal candidate will have experience in a medical office environment, possess strong communication skills, and be proficient in various electronic health record (EHR) systems.

QUALIFICATIONS

• Previous experience in a medical office or clinic setting is preferred.
• Familiarity with EHR systems, Athena preferred.
• Knowledge of medical terminology, HIPAA regulations, insurance verification processes, and medical billing/coding practices.
• CNA, RMA, PCT certification required (one).
• Strong computer skills including proficiency in Microsoft Office Suite and typing skills (10 key typing preferred).
• Excellent phone etiquette and customer service skills to effectively communicate with patients and staff.
  Job Type: Full-time
  Pay: From $20.00 per hour
  Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In perso

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage front desk operations, including answering multi-line phone systems and scheduling appointments.
• Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and accuracy.
• Perform insurance verification and assist with medical billing processes.
• Review documentation for accuracy and completeness, including care plans and medical records.
• Take patient vitals, chart prep, complete medication prior authorizations.
• Collaborate with healthcare providers to ensure efficient patient flow and service delivery.
• Address patient inquiries regarding services, appointments, and medical terminology.
• Travel in between offices in West Hartford, Southington, Glastonbury as needed.