ABOUT US

We are an established and well-reputed medical clinic located in Wallan, offering a high-quality healthcare service for our patients.

THE POSITION

We are looking for an experienced medical receptionist to join our fantastic reception team.
The position is ongoing casual with appx 16 hours a week.
You’ll have a set roster, but will be expected to cover other staff members in case of illness, leave etc.
You will work with a committed team and will enjoy a varied and engaging role.

WHAT WE ARE LOOKING FOR IN OUR NEWEST TEAM MEMBER:

• You are self-sufficient, and able to learn new things quickly.
• You are someone who can deliver an excellent service to our patients and demonstrate a high standard of performance and conduct.
• You show initiative, and you are always looking for things to do.
• You must be flexible, adaptable and highly organised.
• You are somebody who communicates well and possesses a great phone manner.
• You love to work - you are always willing to give 100% and you actively participate in the success of the business.
• You can follow direction and you are happy to receive constructive feedback.
• You are a helpful and considerate person and you work well as part of a team.
• You are confident and able to work independently with minimal instruction
• You maintain a high level of professionalism and confidentiality.
• You have strong computer literacy.
• You are able to multitask and work well under pressure.
• You have current CPR training, or are willing to undertake.

SKILLS AND EXPERIENCE:

• You are competent in medical administration/reception or have experience in a similar role.
• You are computer literate and competent using medical software.
• Current CPR (or willing to obtain)

• You will perform medical reception/administration duties.
• You will open and close the clinic as per set procedures.
• You will answer the phone, schedule appointments, greet and welcome patients and visitors to the clinic.
• You will perform administrative tasks such as billing, correspondence, scheduling, maintaining patient records etc.
• You will liaise effectively with other clinic team members to ensure the smooth operation of the clinic and the delivery of high quality patient care/experience.