Job Ref: CG11699
Branch: Mercure Darlington Kings Hotel
Location: Mercure Darlington Kings Hotel, Darlington
Salary/Benefits: Cairn Staff Rate + Other Benefits!
Contract type: Permanent
Hours: Full Time
Shift pattern: 06.45-1500 14.30.2245, 23.00-0700
Hours per week: zero hour contract
Posted date: 05/06/2025
Closing date: 14/06/2025

ABOUT US:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.
At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

As a Receptionist at Cairn Group, you’ll be the first smiling face our guests see—and the warm, professional presence they remember long after they leave.
From taking reservations and answering phone calls to preparing invoices and completing end-of-day banking, you’ll keep things running smoothly at the front desk.
You’ll handle guest queries with care, offer helpful local insights, and anticipate needs—ensuring a friction-free experience from check-in to check-out.
Whether working solo or as part of a supportive front office team, you’ll bring a welcoming energy that helps our guests feel truly at home.