Receptionist at Monumental Sports & Entertainment

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

24.04

Posted On

09 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administrative Support, Interpersonal Skills, Communication Skills, Organizational Skills, Microsoft Office, Attention To Detail, Event Coordination

Industry

Spectator Sports

Description

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor. In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises. In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus). In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook. MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events. MSE proudly promotes its core values for all those that interact with the company. As a member of our team: You will provide first-class customer service and value for our fans. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble. You will innovate. We are nimble and first to market. We are not averse to risk. You will have fun. We are in the business of happiness. Position Overview: The Receptionist serves as the first point of contact for guests and answers phones while providing exceptional customer service while supporting daily administrative operations to ensure a welcoming and efficient office environment. Are you an experienced administrative professional who is organized and deadline-orientated and loves sports? We'd love to hear from you! Responsibilities: Greet and assist visitors upon arrival, ensuring a positive first impression and directing guest as needed. Screen and route incoming calls efficiently, ensuring inquiries are directed to the appropriate personnel or department. Provide basic information about the company and its services to visitors and callers. Monitor visitor access and ensure compliance with security procedures. Maintain a clean and organized reception area. Provide general administrative support to staff and management. Assist with event coordination and logistics as needed. Other duties as assigned. Minimum Qualifications: Bachelor’s degree preferred. 1-2 years of experience as a receptionist. Knowledge of Microsoft Office applications I.e. Word, Excel, Outlook, Teams. Excellent interpersonal, written, and verbal communication skills. Deadline driven with excellent attention to detail. Organizational skills, able to efficiently balance several projects at once, prioritizing as needed. Ability to maintain confidentiality of company information. Flexibility to work evenings, weekends, and holidays as needed. Pay Range: $24.04/hr USD. Benefit Eligibility: This role is eligible to participate in health and welfare benefits. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Responsibilities

The Receptionist serves as the first point of contact for guests, providing exceptional customer service and supporting daily administrative operations. Responsibilities include greeting visitors, screening calls, providing information, and maintaining a clean reception area.