JOB DESCRIPTION – RECEPTIONIST

Location: Al Jurf Industrial 2, Ajman, UAE
Salary Range: AED 2,000 – 2,500 per month

POSITION OVERVIEW

As the first point of contact at Naseem Perfumes, the Receptionist plays a vital role in creating a welcoming and professional environment for visitors, clients, and staff. This role ensures smooth communication between departments, supports office operations, and reflects the company’s image of elegance and professionalism in the fragrance and cosmetics industry.

QUALIFICATIONS & SKILLS

• High school diploma or equivalent; a diploma/degree in administration or related field is an advantage.
• Previous experience as a Receptionist, Front Desk Officer, or Customer Service Representative (experience in retail, cosmetics, or perfume industry preferred).
• Proficiency in MS Office (Word, Excel, Outlook) and familiarity with office equipment.
• Strong communication and interpersonal skills with a customer-oriented approach.
• Professional appearance and a friendly, approachable demeanor.
• Ability to multitask and manage time efficiently.
• Fluency in English is required; Arabic or other languages is an advantage.

• Greet and welcome visitors, clients, and business partners in a courteous and professional manner, reflecting the premium brand values of Naseem Perfumes.
• Answer, screen, and direct incoming phone calls and inquiries to the appropriate department.
• Maintain the reception area and showroom waiting area to ensure they are always neat, organized, and aligned with the brand’s aesthetic.
• Assist walk-in customers and direct them to the sales or retail team when necessary.
• Manage incoming and outgoing mail, courier services, and official correspondence.
• Schedule and coordinate appointments, meetings, and showroom visits.
• Provide administrative support to HR, Sales, and Management, including data entry, filing, and document handling.
• Assist in coordinating showroom events, product launches, and guest visits.
• Maintain visitor logs, issue passes, and follow basic security protocols.
• Support day-to-day office operations as required.