Job title: Receptionist
Location: Royal Bolton Hospital, Minerva Road, Bolton, BL4 0JR
Department: Bolton CAMHS
Hours: Monday to Friday, 8:30am-4:30pm/9am-5pm (37.5 hours per week)

REQUIREMENTS

• Proven experience in a receptionist or administrative role.
• Strong organisational skills with attention to detail.
• Excellent communication skills and phone etiquette.
• Working knowledge of Microsoft Office packages (Teams & Outlook)
• PARIS (desirable)
  If you’re ready to make a difference in the healthcare community while enjoying flexibility in your career, we invite you to apply today and join the NHS Professionals family!
  Job Types: Full-time, Temporary
  Contract length: 2 months
  Pay: £12.60 per hour
  Expected hours: 37.5 per week
  Work Location: In person
  Reference ID: 8283

• To meet and greet clients and visitors to the service and notify the appropriate member of staff.
• To take responsibility for taking initial client contact details in an outpatient setting.
• To act as an initial point of contact and deal with telephone enquiries from external agencies, clients and other members of staff in a professional and sensitive manner, communicating messages where necessary, without delay to the appropriate individual.
• To process incoming and outgoing correspondence and distribute accordingly without delay, in accordance with Trust policies and procedures.
• To make telephone bookings as requested (for example: clinic appointments, meeting rooms, patient/staff travel).
• To provide responsive administrative support to the Admin Team, including duties such as copy typing, photocopying, e-mailing on behalf of the team, sending and distributing faxes, filing etc.
• Be responsible the timely inputting of referrals and discharges on to the computerised clinical record system.