YOU’LL HAVE THE FOLLOWING SKILLS/EXPERIENCE:

· Reception & Administration experience (essential)
· Strong attention to detail
· NHS experience (desirable)
· Competent with Microsoft office programmes

WHAT YOU’LL BE RESPONSIBLE FOR:

· Provide an efficient reception service to patients as they enter the Endoscopy Unit
· Use the relevant systems to correctly input data following guidance by the Trust’s policies and protocols
· Meet and greet patients who arrive in the Endoscopy unit, making them feel welcome and comfortable
· Update the patient administration system for the purpose of inputting data to track patient pathways and extracting, amending and updating data
· Manage telephone and email queries to the department from internal and external stakeholders in a prompt and professional manner at all times
· Open, date-stamp and distribute post appropriately
This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.