Receptionist at North Richmond Community Health

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

42.03

Posted On

16 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Reception services, Administrative support, Customer service, Complaint handling, Computer proficiency, MS Office Suite, Database management, Financial reconciliation, Data entry, Communication skills, Multilingual skills, Time management, Organizational skills, Interpersonal skills

Industry

Medical Practices

Description

At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions. Casual HS1 ($42.03 an hour) generous salary packaging options strong connection to community and innovation About the role The Receptionist will contribute to the achievements of NRCH’s aims and objectives by providing high-level reception, administrative, and information technology support to support Medical Services. This role requires working within a social model of health to create an inclusive and culturally appropriate client-focused environment. Key Responsibilities: Provide high-quality reception and waiting room services that are positive, courteous, and professional. Handle client payments, appointments, interpreter bookings, and inquiries efficiently and accurately within the required systems, including referrals. Collate statistical program information required for regular reporting, both internally and externally to NRCH. Proactively and professionally carry out program administration duties to support the program, including end-of-day financial reconciliation and other duties as required. About you You are a dedicated professional with a passion for delivering exceptional customer service in a healthcare setting. Your strong communication skills, combined with your ability to manage multiple tasks in a fast-paced environment, make you an invaluable part of our team. Key Selection Criteria: Qualifications: Secondary/tertiary qualifications or equivalent experience. Experience: At least 12 months of experience in a similar role within a public or private healthcare setting, with excellent customer service and complaint-handling experience. Skills: High level of computer proficiency, including MS Office Suite and databases, with superior administrative and organizational skills. Attributes: Ability to work with people from culturally diverse backgrounds, exemplifying professional and ethical conduct, with multilingual skills and the ability to speak a relevant community language being advantageous. Why join us? At NRCH, you’ll be part of a team that’s making a tangible difference in people’s lives. You’ll enjoy: A supportive, values-driven culture that embraces diversity and inclusion. Generous salary packaging and flexible working arrangements. Free On-Site Car Parking The chance to help shape the future of a respected community health organisation. Closing Date for applications: 4 May 2026

Responsibilities

The Receptionist provides high-level administrative and reception support to Medical Services, including managing appointments and client inquiries. They are responsible for financial reconciliation, statistical reporting, and maintaining a professional, inclusive environment for clients.