Receptionist at North Shore Private Hospital
victoria, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

17 Dec, 26

Salary

40000.0

Posted On

18 Sep, 26

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Hospitals & Health Systems

Description

North Shore Private Hospital is seeking a detailed orientated individual to join our Theatre team as a Medical Receptionist. This is a permanent, full-time opportunity.

About You:

You will work within the Theatre Scheduling & Administration team, providing high-quality administrative and theatre scheduling support. This role combines front-line reception and administration duties with dedicated theatre scheduling responsibilities, requiring strong organisational capability, attention to detail, and the ability to coordinate complex procedural lists.

You will also be confident in delegating tasks to other administration staff to ensure theatre scheduling responsibilities are completed efficiently and accurately.

Your responsibilities will include:

  • Coordinating daily theatre schedules and managing last-minute changes.
  • Building strong working relationships with doctors, nurses and clinical staff.
  • Scheduling patients based on procedure requirements and operational guidelines.
  • Applying scheduling principles including prioritisation, procedure complexity, timing and doctor preferences.
  • Performing accurate data entry including patient, Medicare, medical and health fund details.
  • Updating appointment and theatre times as required.
  • Liaising with clinicians regarding missing or incomplete information.
  • Performing final checks to minimise scheduling and documentation errors.
  • Troubleshooting scheduling conflicts and workflow issues.
  • Coordinating with doctors, nurses and external providers to support smooth theatre operations.
  • Preparing and managing procedure documentation and patient records.
  • Providing reception support to patients, visitors and phone enquiries.
  • Completing admissions and discharges.
  • Maintaining patient records and processing payments and claims.
  • Managing bookings, documentation and general administrative tasks.
  • Communicating appointment, admission and financial information to patients.

What’s in it for You: 

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including: 

  • Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy 
  • Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more 
  • Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts 
  • Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7 
  • Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services. 

Why Join Ramsay: 

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are: 

  • Australia’s largest private hospital operator, with over 74 sites and 35,000 staff 
  • A values-led workplace where you’ll be supported personally and professionally 
  • A place with flexible, permanent and career-growth opportunities nationwide. 

How To Apply:

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Responsibilities

North Shore Private Hospital is seeking a detailed orientated individual to join our Theatre team as a Medical Receptionist. This is a permanent, full-time opportunity.

About You:

You will work within the Theatre Scheduling & Administration team, providing high-quality administrative and theatre scheduling support. This role combines front-line reception and administration duties with dedicated theatre scheduling responsibilities, requiring strong organisational capability, attention to detail, and the ability to coordinate complex procedural lists.

You will also be confident in delegating tasks to other administration staff to ensure theatre scheduling responsibilities are completed efficiently and accurately.

Your responsibilities will include:

  • Coordinating daily theatre schedules and managing last-minute changes.
  • Building strong working relationships with doctors, nurses and clinical staff.
  • Scheduling patients based on procedure requirements and operational guidelines.
  • Applying scheduling principles including prioritisation, procedure complexity, timing and doctor preferences.
  • Performing accurate data entry including patient, Medicare, medical and health fund details.
  • Updating appointment and theatre times as required.
  • Liaising with clinicians regarding missing or incomplete information.
  • Performing final checks to minimise scheduling and documentation errors.
  • Troubleshooting scheduling conflicts and workflow issues.
  • Coordinating with doctors, nurses and external providers to support smooth theatre operations.
  • Preparing and managing procedure documentation and patient records.
  • Providing reception support to patients, visitors and phone enquiries.
  • Completing admissions and discharges.
  • Maintaining patient records and processing payments and claims.
  • Managing bookings, documentation and general administrative tasks.
  • Communicating appointment, admission and financial information to patients.

What’s in it for You: 

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including: 

  • Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy 
  • Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more 
  • Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts 
  • Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7 
  • Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services. 

Why Join Ramsay: 

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are: 

  • Australia’s largest private hospital operator, with over 74 sites and 35,000 staff 
  • A values-led workplace where you’ll be supported personally and professionally 
  • A place with flexible, permanent and career-growth opportunities nationwide. 

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