Receptionist-Nursing Services at Aga Khan University

, , Pakistan -

Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

0.0

Posted On

27 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Communication Skills, Microsoft Office, Multi-tasking, Problem Solving, Customer Service, Tactfulness, Calmness Under Pressure

Industry

Hospitals and Health Care

Description

Receptionist – Nursing Services Entity: Aga Khan Hospital, Karimabad Location: Karachi, Pakistan Introduction: The Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing. As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment. Responsibilities: You will be responsible to: greet patients and other customers in a polite, prompt, helpful manner and provide necessary instructions/directions book appointments over phone or in-person for clinics or procedures use communication devices like paging system, nurse call system, panic alarm etc. as per requirements place orders/update food services department for changes in patients' diet and meal tray as per physician's orders coordinate with the admission department regarding referral/transfer arrangements of patients as per requirement. manage cash including the receipt of payments via debit/credit cards and cheques maintain data and keep records of all necessary documents as per institutional guidelines provide administrative support to the unit ensure tidiness and cleanliness of reception area, as well as unit ensure availability of all forms, slips and stationary at all times assist in keeping ward manual updated Requirements: You should have: a Bachelor’s degree one year of experience, preferably related to front desk or customer services good interpersonal skills, particularly communication skills good knowledge and proficiency in basic computer applications such as Microsoft Office ability to multi-task and work effectively in a fast-paced, professional environment ability to remain tactful, composed and calm in stressful situations ability to solve problems using creative and critical thinking skills willingness to work in shifts Comprehensive employment reference checks will be conducted

Responsibilities

The receptionist will greet patients and customers, book appointments, and manage cash transactions. They will also provide administrative support and ensure the reception area is tidy and well-stocked.