Job Duties

• Perform general receptionist and administrative duties
• Perform data entry using Customer Relationship Management (CRM)
• Ensure proper documentation and filing system
• Excellent telephone etiquette
• Book and conform appointments via phone calls, and/or SMS
• Handle incoming and outgoing phone calls, divert calls to respective departments and jot down messages when required
• Attend to customer’s enquiries
• Manage customer’s appointment bookings
• To deliver all customer service with excellence
• Guiding and training new staff members to promote internal growth

Job Requirements

• Experience in retail or telemarketing experience will be an added value.
• Able to commit to working on weekends/public holidays.
• Cheerful & out-going characteristic
• Customer-oriented.
• Have basic PC skills

Staff Benefits

• Attractive salary scheme
• Meal and transport allowance provided
• Yearly performance bonus
• Medical benefit scheme
• Workers’ insurance
• Long service award
• Different types of leave benefits
• Career progression & development opportunities
• Comfortable and conducive working environment

工作责任

• 执行一般接待员和行政职责

• Perform general receptionist and administrative duties
• Perform data entry using Customer Relationship Management (CRM)
• Ensure proper documentation and filing system
• Excellent telephone etiquette
• Book and conform appointments via phone calls, and/or SMS
• Handle incoming and outgoing phone calls, divert calls to respective departments and jot down messages when required
• Attend to customer’s enquiries
• Manage customer’s appointment bookings
• To deliver all customer service with excellence
• Guiding and training new staff members to promote internal growt