Are you a person who is passionate about providing excellent customer service to patients, carers and relatives?
An exciting opportunity has arisen for a Band 2 Receptionist to work in our Antenal and Gynaecology Outpatient Department at East Surrey Hospital predominantly. You will be working with colleagues and other healthcare personnel within the team to ensure smooth running of clinics and the delivery of all appropriate forms of patient care according to outpatient clinic standard and Trust policies, procedures and guidelines. You will be need to liaise with medical staff, clinicians, health records staff and other departments as appropriate to provide an excellent standard of care and customer service.
We are looking for you to apply if you are a motivated receptionist, with knowledge and experience in an acute care setting. You will have excellent interpersonal, IT and communication skills with the ability to organise, manage and plan your workload effectively. You will need to be dedicated and passionate in your role working with patients, carers and relatives.
You will need to be energetic and dedicated in working in a busy outpatient department. As the post holder, you will be responsible for designated clinics, including the preparation and storage of medical notes, the reception and discharge of patients from the Trust’s electronic patient records without supervision or direction.
Due to the nature of the role, the post holder will be based onsite and will be required to work the regular 5 days working patterns.
For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.
We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as ‘Outstanding’ and we are one of the best performing Trusts in England:
Winners of Health Service Journal Acute Trust of the year award 2021.
National Patient Safety Awards winner and strive to be a beacon for safety in all that we do.
We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment.
Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight

Please refer the Job description for details