ABOUT PFEC GLOBAL:

PFEC Global is an award-winning education and migration consultancy firm that has been providing unmatched services to students and aspiring migrants since 2006. With a team of experienced and qualified consultants, PFEC Global has helped thousands of students and migrants achieve their goals.
We are looking for an outspoken and confident candidate to join our expanding team at the Melbourne office and contribute to our continued growth journey.

REQUIREMENTS:

• Previous experience in customer service or reception roles, preferably for 6 months or more.
• Must have valid Visa status and work authorization for full-time job.
• Outstanding face-to-face and telephone communication skills.
• Good understanding of MS-Office applications and G-suite.
• Professional appearance and positive attitude.
• Ability to perform effectively even with tight deadlines.
• Familiarity with Australian International Education Systems and Visa systems (preferred).
  Job Type: Fully on-site
  Job Location: PFEC Global’s Melbourne Office (Level 11, 50 Queen Street, Melbourne, VIC 3000)
  Salary Range: Premium salary for the potential candidates.

• Welcome and guide clients to the appropriate team member.
• Handle incoming calls and respond to client inquiries.
• Execute general administrative tasks, such as managing emails and online inquiries.
• Complete data entry tasks and input new customer and prospect data into the company database.
• Coordinate the schedules of the Counsellors and Migration Agents.
• Adhere to professional standards of presentation.
• Managing office supplies, and inventories, and placing orders as needed.
• Assist with the preparation of reports, presentations, and documents.
• Looking after the overall safety, hygiene, and atmosphere of the office.
• Oversee additional administrative tasks associated with office management.