We are currently looking for multiple Receptionist/Admin candidates to Join our Team in

· To carry out general reception duties such as answering the telephone, taking and adjusting customer bookings with our online booking system, accurately recording customer information for bookings and collections and to consistently be completely accurate with payments and transactions through our till system.
· To perform all general maintenance duties for your workspace, including maintenance of coffee machine and all customer areas, to check/report stock to your manager where applicable.
· To ensure the public image set by your leadership team is always adhered to, including personal presentation (uniform where appropriate) and with customer interactions.
· To carry out any promotional requests by the company, this may include leaflet distribution.
· To carry out any reasonable order in the interest of the company.
· To undertake other reasonable duties and training in the interest of the company as required by Management.
Person Specification
We believe in investing in talent and potential, however for the best chance of success; experience in most of the following will enable you to fit with our existing team and culture:
· You must have good verbal communication skills including the ability to communicate with credibility to our customers, senior members of staff and other colleagues.
· You must enjoy working in a fast-paced environment.
· You will be committed to delivering a highly responsive service to our customers.
· You must enjoy working as part of a team and recognise individual responsibility to contribute to the performance and success of the team. There should also be an understanding of the needs of others and a willingness to help and adopt a flexible approach.
· You need to be an enthusiastic problem solver with a ‘can do’ attitude.
· You will have the ability to learn and develop and keep up to date with MOT changes and updates.
· You will be organised to ensure all enquires are followed up within agreed timeframes.
· You will be confident in explaining to customers the MOT procedures, going the extra mile for them where possible.
· You will be able to develop rapport and trust with customers and to resolve all customer disputes calmly and reasonably.
· You will demonstrate a commitment to The Test Centre’s brand values in your attitude and behaviour.
Job Types: Full-time, Permanent
Pay: From £12.21 per hour

Benefits:

• Company pension
• Free parking

Language:

• English (required)

Work Location: In perso