EXPERIENCE/EDUCATION

• High school diploma or GED equivalent required.
• At least 2 years of reception/office administrative work experience

KNOWLEDGE, SKILLS, ABILITIES

• Punctuality and attendance are critical to this role
• Consistently great customer service
• Professional demeanor and positive, mature, helpful attitude
• Excellent prioritization skills
• Must demonstrate initiative and exercise good judgment
• Able to work independently with minimal supervision
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel
• Willingness to learn new skills and responsibilities
• Team player orientation

• Efficiently admit and greet all clients and visitors
• Answer incoming phone calls and direct appropriately
• Proactively ensure that excellent housekeeping standards are maintained in client facing areas (reception, lobby, restrooms, conference rooms, etc.)
• Provide visitors with parking assistance (directions, validations, etc.)
• Provide administrative support to the Office Manager, including review of unidentified mail, vendor invoices, etc.
• Assist with office social event planning
• Assist with reporting maintenance issues and work orders
• Coordinate parking and facility access cards
• Schedule conference rooms and coordinate set-ups with Office Services
• Team with backup receptionist to ensure adequate front desk coverage
• Provide all clients, visitors, and team members with exceptional service
• Provide general office and administrative support as needed/assigned
• Support the office running smoothly and in a positive directio