Company summary: Outplex is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Outplex is a top Teleservices contact center providing sales and services from some of the most recognized companies today! Our success can be attributed to one thing outstanding employees who provide superior services and products to our customers. Come find out for yourself what is the Outplex difference!
Position summary: We are searching for a professional and driven individual to represent OutPLEX as our Receptionist. This person will work directly with the management team and will be the first point of contact for all visiting clients and potential employees. This person must always present a positive and enthusiastic image of OutPLEX. This individual will be responsible for the daily upkeep of the company. They will also be the individual working with potential new hires and new clients and other support personnel.

ESSENTIAL SKILLS AND EXPERIENCE:

• Uncompromised level of confidentiality
• Excellent Telephone Etiquette
• Fluent in English, written and verbal
• Excellent verbal and written communication skills
• Familiarity with Windows operating systems and proficiency in required software such as Word, Excel, PowerPoint and Outlook
• Typing 40+ WPM
• Ability to multi-task and handle numerous projects at once
• Must take initiative and be accountable as well as reliable
• Ability to work under pressure and prioritize work to meet deadline

• Answer telephone, screen and direct calls taking and relaying messages as needed
• Greet persons entering organization and direct them to the correct destination
• Ensures knowledge of staff movements in and out of the organization
• Work hand in hand with the remote Recruitment Team in Dominican Republic to:
• periodically attend virtual meetings to set up correct expectations regarding new trainings, and share ideas with the Recruitment Team
• Help following up on the reactivation of our referral program by raising awareness of its benefit among current and potential employees
• Assist applicants with completing the online application, and administer testing
• process candidates’ appointment settings for final interview with hiring managers
• set up medical appointments for potential hires
• help with the collection and revision of the new hires’ documents
• Contact candidates regarding their status when required
• Receive and sort mail and deliveries
• Schedule appointments and meetings for departments other than Recruitment.
• Keep reception, conference and break rooms (coffee machines, paper towels , etc.) maintained and tidy
• Maintain Attendance Report
• Ordering supplies before they run out
• Data entry
• General filing
• Other admin duties as assigned by executives