OVERVIEW

Established in 1981, Pace Law Firm has dedicated itself to achieving positive changes in clients’ lives by effectively representing them in navigating the legal process while redefining the client experience. Today, Pace Law remains dedicated to upholding its signature “client-first” brand. With 150 legal professionals in three offices, our firm serves its clients in over 38 languages.
We are seeking a professional and welcoming Receptionist to join our team. This pivotal role serves as the first point of contact for our clients and visitors, setting the tone for professionalism and service that our firm is known for. The ideal candidate will be responsible for greeting guests, managing communication flow, and providing administrative support to ensure efficient operation of the office.

QUALIFICATIONS

• Experience in customer facing role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Ability to be resourceful and proactive when issues arise.

• Greet and welcome clients and guests, directing them appropriately.
• Answer, screen, and forward incoming phone calls while providing basic information when needed.
• Answer inquires for the general public.
• Manage and monitor the reception area at all times.
• Ensure that the reception area and all public areas are presentable and tidy at all times.
• Schedule and confirm appointments, and maintain calendars.
• Direct daily mail and deliveries to the mailroom.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Order office supplies and keep inventory of stock.
• Assist in hospitality tasks for clients and meetings as needed.
• Assist with various administrative tasks as needed, such as filing, photocopying, transcribing, and faxing.