Receptionist

at  Parkdean Resorts

Charismatic? A big people person? Then you would make a fantastic receptionist!
Join our guest experience team and be the face and voice of Parkdean Resorts, ensuring our guests have an unforgettable experience every time.
No experience? No worries! If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role.

• Represent the guest experience, using feedback to improve service and drive performance
• Maintain a positive attitude, ensuring all guest inquiries, including phone calls, are handled promptly and professionally.
• Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing.
• Understand guest needs to identify and capitalise on opportunities that drive revenue and enhance the customer experience.
  Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
  We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at stephanie.wood@parkdean-resorts.co