Position Summary:
This position provides support and customer service by answering phones, greeting clients, and providing administrative support as needed

• Answers multi-line phone system, takes messages, directs calls, and answers inquiries.
• Greets clients and guests and directs them to the appropriate person/program.
• Ensures appropriate staffs are notified with clients/guests arrival in a timely manner.
• Ensures lobby is well managed and guests are accounted for.
• Provides paperwork to counseling clients, takes payments, and copies insurance cards.
• Makes reminder calls for Behavioral Health Clients.
• Sorts and distributes incoming mail in accordance to agency policy.
• Ensures that mail goes out.
• Ensures safety of client entrances during inclement weather