Peak Health VIP (formaly Arthritis VIP) is multi award winning clinic and has beeen recognized nationally and internationally. The clinic is a premier, luxury medical clinic specializing in regenerative and functional medicine. We provide advanced, non-surgical treatments to help our patients restore mobility, eliminate pain, optimizeing their hormone and improving gut health. Our team is dedicated to excellence, compassion, and delivering a true VIP experience to every patient.
We are seeking an experienced Receptionist / Patient Coordinator to be the first point of contact for our valued patients. This role is ideal for someone with prior administrative experience in a cosmetic clinic, medical spa, or dental office who understands the importance of patient experience, professionalism, and detail.

QUALIFICATIONS

• 1–2 years of administrative/receptionist experience in a cosmetic clinic, dental office, or medical spa (required).
• Exceptional communication and interpersonal skills with a warm, professional demeanor.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Tech-savvy with experience in scheduling software and Microsoft Office/Google Suite.
• Detail-oriented, reliable, and passionate about patient care.
• Ability to work independently while being an excellent team player.

COMPENSATION & BENEFITS

• $23–$26/hour, based on experience
• Full-time, 40 hours/week (Monday–Friday, occasional evenings/Saturdays if required)
• Statutory holidays off with pay (as per Ontario standards)
• Extended Health Benefits Package (medical, dental, vision)
• Wellness perks, including discounted treatments and supplements at Peak Health VIP
• Paid vacation + personal/sick days
• Peak Health VIP is a premier, luxury medical clinic specializing in regenerative and functional medicine. We provide advanced, non-surgical treatments to help our patients restore mobility, eliminate pain, and live at their best. Our team is dedicated to excellence, compassion, and delivering a true VIP experience to every patient.
  We are seeking an experienced Receptionist / Patient Coordinator to be the first point of contact for our valued patients. This role is ideal for someone with prior administrative experience in a cosmetic clinic, medical spa, or dental office who understands the importance of patient experience, professionalism, and detail.

QUALIFICATIONS

• 1–2 years of administrative/receptionist experience in a cosmetic clinic, dental office, or medical spa (required).
• Exceptional communication and interpersonal skills with a warm, professional demeanor.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Tech-savvy with experience in scheduling software and Microsoft Office/Google Suite.
• Detail-oriented, reliable, and passionate about patient care.
• Ability to work independently while being an excellent team player.

KEY RESPONSIBILITIES

• Welcome patients warmly and ensure they feel comfortable and cared for.
• Answer phone calls, emails, and inquiries promptly and professionally.
• Schedule consultations, follow-ups, and treatments while managing the clinic calendar efficiently.
• Assist with intake forms, patient records, and appointment confirmations.
• Support patient coordinators and practitioners in delivering a seamless experience.
• Process payments and manage invoicing with accuracy and discretion.
• Maintain a polished and organized reception area that reflects our luxury brand.

KEY RESPONSIBILITIES

• Welcome patients warmly and ensure they feel comfortable and cared for.
• Answer phone calls, emails, and inquiries promptly and professionally.
• Schedule consultations, follow-ups, and treatments while managing the clinic calendar efficiently.
• Assist with intake forms, patient records, and appointment confirmations.
• Support patient coordinators and practitioners in delivering a seamless experience.
• Process payments and manage invoicing with accuracy and discretion.
• Maintain a polished and organized reception area that reflects our luxury brand.