Job Description

Roles & Responsibilities

We are currently hiring an experienced Patient Relations Executive (PRE) / Receptionist for a group of clinics located in Bur Dubai.

Requirements:

• Prior experience in a healthcare clinic is mandatory.
• Comprehensive knowledge of medical insurance processes, including policy verification, approvals, coding, claim coordination, and liaison with insurance providers.
• Proficiency in patient registration, appointment scheduling, front desk operations, and delivering excellent customer service.
• Hands-on experience in medical billing; familiarity with PRF preparation will be considered an advantage.
• Ability to ensure accurate billing, maintain patient records, and manage documentation in compliance with clinic policies.
• Experience in handling cash collections, ATM deposits, petty cash, receipt issuance, and daily financial reconciliations.
• Capable of assisting patients with insurance-related inquiries, referrals, laboratory reports, clinic services, and other administrative documentation.
• Strong coordination skills to work effectively with doctors, nursing staff, and other departments to ensure a seamless patient experience.
• Excellent organizational, communication, and multitasking abilities, with a high level of professionalism, accuracy, and confidentiality in handling patient information and administrative responsibilities.

Desired Candidate Profile

Salary & Benefits

• Salary: Fixed Salary (based on skills and experience)
• Employment visa
• Accommodation
• Transportation
• Medical insurance
• Other benefits as per company policy