WHO ARE WE?

For more than four decades Rafih Auto Group has been a leading automotive group in both Canada and the USA. Representing 23 brands throughout 19 locations. Our number one priority is to provide our valued customers with industry-leading services and world-class experiences.

WHAT ARE WE LOOKING FOR?

At Rafih Auto Group we believe that our people are our biggest asset and our greatest strength. We understand the industry and the world is changing every day, and that is why we are always proactive and prepared to meet challenges with determination, collaboration, innovation, and enthusiasm. We are seeking passionate, dynamic, and driven individuals who share in our strong commitment to excellence and success to join our incredible and industry leading Canadian team.
At Performance Ford we are seeking individuals interested in the role of Part-Time Receptionist. The Receptionist, under the direction of management, will primarily be responsible for ensuring every customer is provided with exceptional service and has a positive experience.
Experience is not necessary. Training would be provided as we would love to invest in the right candidate.

JOB QUALIFICATIONS:

• Knowledge and experience with phone systems.
• Proficiency in Microsoft Office/Excel and computer applications.
• Excellent customer service skills.
• Must have a positive and cheerful disposition even in times of conflict.
• Must be able to work Monday-Thursday 4-7pm.
• Must be able to work Saturday’s 9-5pm.

JOB REQUIREMENTS:

• Greets customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes thorough messages as per Receptionist Training Document.
• Communicates with callers and visitors in a professional, friendly and efficient manner.
• Enters data into prospect tracking system and runs prospect reports for managers weekly.
• Communicates messages to the appropriate parties in a timely manner.
• Types memos, correspondence, reports and other documents.
• Assist with licensing duties.
• Walk guests to requested areas and do introduction.
• Assists with clerical duties as requested.

• Maintain a professional appearance in accordance with company policy.
• Ahere to all company polices and procedures.
• Other tasks and duties as assigned.