JOB SUMMARY:

In accordance with the Mission, Vision and Values, and strategic directions of BC Emergency Health Services, patient safety is a priority and a responsibility shared by everyone at BC Emergency Health Services, and as such, the requirement to continuously improve quality and safety is inherent in all patient and employee safety aspects of this position.
The Receptionist provides a variety of clerical duties to BCEHS Corporate Head Office such as maintaining departmental files and records, receiving and directing visitors, answering phones, taking messages, re-directing calls, completing requisitions and filing.

QUALIFICATIONS:

Education, Training and Experience
Grade 12 and one year’s recent related experience or an equivalent combination of education, training and
experience.

Skills and Abilities

• Ability to keyboard at 55 w.p.m.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

1. Performs receptionist duties as assigned such as answering incoming telephone calls, responding to or redirecting inquiries and taking messages.
2. Receiving visitors and issuing parking and security passes.
3. Receives and distributes faxes and mail including deliveries and prepares outgoing mail.
4. Schedules appointments and meetings as directed, books meeting rooms and equipment, circulates notices, and orders and receives catering services as instructed.
5. Tracks incoming correspondence by entering into CLIFF, distributes information and follows up as per established procedure.
6. Performs secretarial duties including typing technical and non-technical material such as meeting agendas and minutes, correspondence, reports, lists and forms from written drafts by utilizing various word processing and spreadsheet software packages.
7. Monitors central Occupational First Aid Attendant in/out board.
8. Performs other related duties as assigned