Receptionist, Physician Services at KINDRED REHAB GROUP MANAGEMENT SERVICES LLC

Palestine, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Aug, 26

Salary

0.0

Posted On

11 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Insurance Verification, Appointment Scheduling, Customer Service, Data Entry, HIPAA Compliance, Medical Terminology, Microsoft Office Suite, EMR Systems, Communication Skills, Multitasking, Organization

Industry

Hospitals and Health Care

Description

Join Palestine Regional Medical Center in Palestine, TX, a 150-bed hospital that has recently earned the prestigious Leapfrog “A” Safety Grade, the Platinum Award for quality from parent-company ScionHealth, and certification as a Chest Pain Center and Level IV Trauma facility. Palestine Regional provides a range of comprehensive care, including the latest in diagnostic, therapeutic, and rehabilitative services, both on an inpatient and outpatient basis. Palestine Regional is an integral part of the local community, giving you the chance to grow your career while making a real impact close to home. Job Summary The Clinic Receptionist is the first point of contact for patients and visitors. This role is responsible forgreeting and directing patients, managing patient registration, verifying insurance information, scheduling appointments, and ensuring accurate data entry. The receptionist facilitates communication between patients, staff, and providers while maintaining patient confidentiality and delivering exceptional customer service. Essential Functions Greets and registers patients, verifies demographic and insurance information Schedules patient appointments and manages the appointment calendar Answers incoming calls, directs calls to appropriate departments, and takes messages as needed Collects patient payments, copays, and provides receipts Assists patients with completing required paperwork and obtains necessary signatures Verifies insurance benefits and obtains pre-authorization as required Maintains confidentiality and security of patient information in accordance with HIPAA guidelines Manages patient flow in the waiting area and communicates patient status to clinical staff Maintains a clean and organized reception area Performs general clerical duties including faxing, scanning, and data entry Knowledge/Skills/Abilities/Expectations Excellent communication and customer service skills Strong attention to detail and organizational abilities Ability to multitask and work in a fast-paced environment Proficiency in Microsoft Office Suite and EMR systems Knowledge of insurance verification and basic medical terminology Ability to maintain professionalism and confidentiality Capable of lifting up to 20 lbs and performing repetitive tasks such as typing and data entry Education High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred) Licenses/Certifications None required Experience Prior Experience in a medical office, physician practice, or hospital setting (Preferred) And Prior Experience with electronic medical records (EMR) systems (Preferred)

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Responsibilities

The Clinic Receptionist serves as the first point of contact, managing patient registration, scheduling, and insurance verification. They facilitate communication between patients and clinical staff while maintaining a clean reception area and ensuring HIPAA compliance.