Full job description

We are looking for a professional and customer-focused Receptionist to join our auto workshop located in Dubai Investment Park (DIP). The ideal candidate will be well-organized, presentable, and able to handle front desk operations efficiently in a fast-paced automotive environment.

Key Responsibilities:

• Greet and assist customers in a professional and friendly manner
• Answer and direct incoming phone calls
• Schedule service appointments and coordinate with workshop team
• Prepare job cards and maintain customer records
• Handle basic invoicing and payment collection
• Respond to customer inquiries regarding services and pricing
• Maintain reception area cleanliness and organization
• Support administrative tasks as required

Requirements:

• Previous experience as a receptionist or front desk representative (automotive industry experience is an advantage)
• Strong communication skills in English (Arabic is a plus)
• Basic knowledge of MS Office (Word, Excel, Outlook)
• Good organizational and multitasking abilities
• Customer service-oriented attitude
• Ability to work under pressure

Preferred Qualifications:

• Experience in an auto workshop or car service center
• Familiarity with job card systems or automotive software

Job Type: Full-time

• Work Location: In person

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