Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Do you have a passion for delivering impeccable service? Do you effortlessly create rapport with your guests and colleagues? Do you aspire to be brilliant in everything you do?
If so, we have fantastic opportunity to join a team of amazing ground floor Receptionists, based at an iconic multi-occupied building in London Bridge!
Our team of skilled receptionists provide an exceptionally high level of customer service to all visitors during the meet and greet, while ensuring the communication with the internal floor reception teams and other facilities service providers is effective to guarantee a smooth customer journey.
The successful candidate will join the team as a Lifestyle Receptionist. Alongside their reception duties, they will be tasked with being the person who creates the wonderful community feel within this iconic building. They will create and manage events for the tenants, to encourage engagement and arrange pop-ups that will connect the building to the surrounding community.
We are looking for a candidate who stands out from the crowd with the very best skills in customer service, to help maintain our 5* standards when interacting with the public. Excellent personal presentation with a genuine smile goes a long way in customer service, so we will be expecting someone who enjoys engaging in conversation and easily develops rapport with others.
Working Hours: 40 hours per week, shifts between 07.30-17.30 Mon-Fri.
Salary: £35,000
Please not that this is a 6 month fixed term contract.
Qualifications
The successful candidate must have excellent communication skills, as well as being comfortable with using different visitor management systems, and the ability to prioritise work due to constantly changing circumstances.
High end customer service experience is essential, preferably within a hotel or corporate environment dealing with VIP’s and high net worth individuals.
Experience in managing a supplier database is desirable.
Additional Information

What’s in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Please refer the Job description for details