Receptionist at POWERGROUP Resources

Oakville, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Organizational Skills, Time Management, Attention To Detail, Multitasking, Problem Solving, Critical Thinking, Patient Focus, Confidentiality, Scheduling, Invoicing, Record Keeping

Industry

Business Consulting and Services

Description

Werkman, Boven & Associates is seeking a Receptionist to join our clinic team in Oakville. This role supports both our patients and clinical staff by providing professional, compassionate, and efficient front-desk service while coordinating appointments, managing patient records, and assisting with administrative duties. The Receptionist plays an important role in creating a welcoming experience for patients while helping ensure the smooth day-to-day operation of the clinic. The right candidate will be organized, detail-oriented, and comfortable working in a busy healthcare environment. About Werkman, Boven & Associates Foot problems affect more than half the population, and proper prevention, assessment, and treatment require specialized expertise and practical skills. At Werkman, Boven & Associates, our team of Chiropodists and Podiatrists are highly trained healthcare professionals dedicated to providing comprehensive foot care to patients of all ages. Our team is known for being approachable, professional, and friendly - always ready to welcome patients with a smile while helping them maintain healthy feet. Key responsibilities include: Greet and assist patients in a professional and welcoming manner Answer phone calls and respond to emails in a timely manner Schedule patient appointments to optimize practitioner workflow Invoice patients and process payments Create, update, and maintain patient medical records Ensure confidentiality and proper handling of sensitive patient information Chart accurate information regarding patient care Prepare treatment plans and estimates for patients Assist patients with product purchases and inquiries Coordinate with the chiropodist to support referrals to other healthcare professionals and provide patients with appropriate next steps Provide support to clinic assistants when required Contribute as an integral member of the clinical team alongside chiropodists and support staff What we need from you Proven customer service experience, preferably in a healthcare or medical office setting Strong verbal and written communication skills Excellent organizational and time-management abilities Strong attention to detail and accuracy Ability to multitask and manage competing priorities in a busy environment Professional, compassionate, and patient-focused attitude Ability to work effectively as part of a multidisciplinary team Strong problem-solving and critical thinking skills Flexibility to meet changing clinic needs Ability to maintain confidentiality and manage sensitive patient information Competitive hourly wage based on experience Full-time | [32-36 Hours per week]. Supportive and collaborative team environment Opportunity to grow within the clinic Ongoing training and development

Responsibilities

The Receptionist will provide professional, compassionate, and efficient front-desk service by greeting patients, answering communications, scheduling appointments, and managing patient records. Key duties also involve invoicing, processing payments, and ensuring the confidentiality and accurate charting of sensitive patient information.